BenchAgent support

BenchAgent is a lab notebook for iPhone, iPad and Mac. Record what you did by voice, typing or a photo of your paper notebook, and BenchAgent turns it into a clean, searchable record. You can also ask it about your past experiments.

Contact

Email [email protected], or use Profile › Leave Feedback in the app. We reply by email.

Common questions

How do I delete my account?

Profile › Delete Account removes your account and every note, record and report we hold for you.

How do I export my notes?

Notebook › ⋯ › Export everything gives you a ZIP of your notes.

Can I use BenchAgent without AI?

Yes. Turn off the AI features switch at the top of Profile. Notes, protocols, timers and calculators keep working without them.

Voice isn't working.

Check that BenchAgent has microphone access in your device's Settings (Privacy & Security › Microphone) and that the AI features switch at the top of Profile is on.

Do my notes sync between devices?

Yes. Sign in with the same account on your iPhone, iPad and Mac.

Privacy

Read the BenchAgent privacy policy.